{"id":9371,"date":"2021-05-04T17:12:29","date_gmt":"2021-05-04T17:12:29","guid":{"rendered":"https:\/\/www.dtourtremblant.com\/terms-and-conditions\/"},"modified":"2026-02-07T20:46:14","modified_gmt":"2026-02-07T20:46:14","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.dtourtremblant.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header text_orientation=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; title_font_size=&#8221;45px&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.01) 0%|rgba(0,0,0,0.8) 100%&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0.01)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0.8)&#8221; background_image=&#8221;https:\/\/www.dtourtremblant.com\/wp-content\/uploads\/2020\/03\/location-banniere.jpg&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;155px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>TERMS AND CONDITIONS<\/h1>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Cancellation Policy<\/strong><\/h3>\n<p>Full payment is required upon reservation.<\/p>\n<p>48 hours in advance: 10% Administration non-refundable<\/p>\n<ul>\n<li>Within a period greater than 48 hours before the activity, it is possible to modify your reservation without any transaction fee.<\/li>\n<li>In case you are unable to be present due to illness, it is possible to fully refund the person concerned, with valid proof from a doctor.<\/li>\n<\/ul>\n<p>Less than 48 hours : 100% non-refundable<\/p>\n<p>For groups of 10 people and more, please contact us to find out our policy applicable to you.<\/p>\n<p><strong>Note : D-Tour conducts operations in all weather conditions, with some exceptions:<\/strong><\/p>\n<ul style=\"margin-left: 40px;\">\n<li>Extreme weather<\/li>\n<li>When there is a foreseeable risk<\/li>\n<li>When there are insufficient bookings<\/li>\n<li>And or any other event beyond our control.<\/li>\n<\/ul>\n<p>In these situations, the tour will be postponed to another date suitable to you, or there will be a full refund.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Risk Acknowledgement Form and Liability Waiver<\/strong><\/h3>\n<p>All guests must read and sign an Assumption of Risk Agreement before participating in any activities with D-Tour.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Health and Safety of Participants<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#x5a;||divi||400&#8243; icon_color=&#8221;#25d519&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]We ask all participants with allergies to carry their medication with them and notify their guide.[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#x5a;||divi||400&#8243; icon_color=&#8221;#25d519&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]People doubting their skills, their physical abilities, or their emotional health should consult their doctor before participating in a tour. [\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#x5a;||divi||400&#8243; icon_color=&#8221;#25d519&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;||20px|||&#8221;]<\/p>\n<p>\u00a0To ensure an enjoyable and safe experience for everyone, participants are expected to take part in activities responsibly, without the use of alcohol or drugs that could impair their abilities.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#x5a;||divi||400&#8243; icon_color=&#8221;#25d519&#8243; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>D-Tour reserves the right to cancel or suspend any activity where one or more participants adopt an attitude or behaviour that could endanger themselves, other participants, or the dignity of the environment.<\/p>\n<p>In such cases, there will be no refund.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONSCancellation Policy Full payment is required upon reservation. 48 hours in advance: 10% Administration non-refundable Within a period greater than 48 hours before the activity, it is possible to modify your reservation without any transaction fee. In case you are unable to be present due to illness, it is possible to fully refund [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9371","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/pages\/9371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/comments?post=9371"}],"version-history":[{"count":5,"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/pages\/9371\/revisions"}],"predecessor-version":[{"id":14338,"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/pages\/9371\/revisions\/14338"}],"wp:attachment":[{"href":"https:\/\/www.dtourtremblant.com\/en\/wp-json\/wp\/v2\/media?parent=9371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}